Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
- Contact details: name, email, phone number, and any notes/messages you provide.
- Booking details: rental items, quantities, dates, drop-off and pick-up times, and related notes.
- Technical data: basic device/browser data and cookies necessary for site functionality.
How We Use Information
- To process bookings, deliver services, and communicate about your rental.
- To prevent fraud, misuse, and improve safety and reliability.
- To respond to inquiries and provide customer support.
Payments
Payments are processed by Square. We do not store your full card number. Square may collect and process payment information according to Square’s own privacy policy and terms.
Sharing
We do not sell your personal information. We may share information with service providers only as needed to operate our business (for example, payment processing and communications).
Data Retention & Security
We retain information as needed for bookings, business operations, and legal compliance. We take reasonable measures to protect your information, but no system can be guaranteed 100% secure.
Contact
If you have questions about this Privacy Policy, please contact us via the Contact page.